Gunnar Branson: I’m glad you’re able to tune in to CIO Corner; we’re having a conversation today with a couple of preeminent CIOs about some of the principles for success in IT, in innovation technology, and looking at some of the guiding principles that are helping CIOs really make a difference in their businesses and their organizations. I’m Gunnar Branson| . I’m the CEO of the National Association of Real Estate Investment Managers, and I’ve been a consultant in the innovation space for about 10 years.
With me is Dave Patzwald| , who’s the CEO of Coach America; we also have Tim Mather| , the Chief Technical Officer of PMA Consultants, along with Brandies Dunagan| , who’s the social media specialist at i.c.stars and Ronald Coleman| , a resident at i.c.stars. So now that we’ve done a quick introduction, we can actually start talking and get listening from someone else other than me. But at this point what I wanted to start with is talking a little bit about innovation and about the disconnect between innovation in terms of inventing things or coming up with new technology and actually getting an organization and getting an industry to embrace a new way of doing things.
Gunnar Branson: So we all talk about it. Many companies have Chief Innovation Officers, not to be confused with Chief Information Officers, and those of us that are working in IT are usually tasked with making innovation happen. But more often than not, nothing does. Or we do a lot of work and it doesn’t get incorporated. So I think the question here, more than what is it that people can do to do a better job of innovation, I’d like to flip that question a little bit with all of us and try to think about or talk about the question of what is it that leaders and organizations do wrong with innovation, how do they get tripped up and why is it that innovation doesn’t happen? I wanted to start maybe with our two CIOs Dave and Tim—when you think about innovation, what do you think leaders are doing wrong? Tim, do you want to take this first?