Or… Talk to the Hand.
Communication is a multistep process. Figure one is the classic communication model taught to project managers. As you can see from the model there are plenty of failure points in communication, even when the sender is clear on what they want to communicate and the receiver wants to be receiving. Read More
What Led Zeppelin said – “Yes, there are two paths you can go by, but in the long run there’s still time to change the road you’re on” – is not true. Well, at least not without significant time and cost implications for your project. It is well established that changes which occur later in a project’s life cycle are more costly than those that occur in its early definition phases. This is particularly true in the construction industry, where components may have already been fabricated or installed.
The planning phase of a project is the critical phase in which major directional and scope decisions are made. If the planning phase is given short shrift, the project runs a much higher risk of running late and over budget. This makes logical sense and is also backed up by data.
Top quintile performing organizations invest 7% of the total project budget in planning. Bottom quintile firms invest just 3.5%. The bottom performers pay dearly for this lack of investment in planning. The data shows that the cost of the overall execution phase of the project grows to 110% for these bottom performers, but is closer to 93% of the total budget for the top performers. Because the vast majority of the cost lies in the execution phases, a single percent variance in execution has a much larger impact on the overall project.